|We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.
|Very disappointed that when I ordered online that was told soon afterwards that my order was about 6 weeks delivery - surely in this day and age of computers that stock levels should relate to whats available off the shelf.
Then had to pay another £60 plus to get same taps from another supplier. :0
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Unfortunately this is the nature of the UK's plumbing industry, no one UK company stocks everything and also has stock on the shelves at all times. There are minimum orders that manufactures deliver so if you wish to save money you may have to wait a while. As you have discovered in this instance if you need it now you have had to go elsewhere and spend £60 more than MyTub would have charged
...Chartwood Design Ltd
|Excellent customer service! Thank you for your help and I would highly recommend MyTub.
|God Job, you are very perfect with the information.
...Fabio Costabile - Projesya Ltd
|Excellent service. Slightly delayed but I was kept informed so didnt mind. Thank you
|Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done!
|The item arrived next day - great service
|Great feedback and prompt delivery.
...Allan BC Duffus
|Great service and wonderful communications. Fast and free delivery.
|Very pleased with service and product, thank you