|the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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We are very sorry for any inconvenience, a new unit is being sent out today to you.
...langley grammar school
|Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with.
|Excellent service from initial enquiry to delivery and prcice could not be matched elsewhere. Would definately use again and recommend.
|Unit has arrived.
But slow delivery.
...Richard Pearson - Above
|The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
|Great service and wonderful communications. Fast and free delivery.
|Great service, good price, very pleased with FLAMONIK RAPTURE fire.
|Quick and efficient with no problems. Goods as described.
...Asylum Clubs Limited
|Danfoss products received direct from supplier on next day delivery. Kept informed by MyTub by email for each part of the process from receipt of order to delivered package. Excellent service, brilliant prices and manufacturers boxed items.
Tony Tooley Proprietor
...Airwaves Engineering Service
|Order arrived intact and on time. Thank you.