|I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
|Thanks for the excellent service, also the staff were most helpful in helping me choose the best product
|Brilliant service, thank you. You responded to my note over the local road closure and an alternative delivery date was arranged and you kept me informed. Who could ask for more Many thanks.
|Great service will use again
|The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell
...Harrogate Glass Company
|Hi My Tub,Easy ordering info,Quick delivery, i will certainly use again.
...Nicholas Sayer - 07711168072
|Excellent communication and service! Such a contrast from a previous company we had used. Wish we had found MyTub before. Would definitely use them again.
|The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!
|Good price, but took 3 weeks to arrive. Too long!
Good communication from customer services though
|GREAT TO DEAL WITH