Dear Mytub, your service was superb. Your comms excellent throughout. The item received in double quick time which was most appreciated. Thank you. ...Paul Kernan
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Emailed to confirm delivery and came on time - great. ...Mark Brazendale
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service. ...Hazel Stock
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Good service, item took a while but was kept informed. ...Tamar aview Aquatic centre
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised ...Martin Scott
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back ...NAHEEM QUASIM
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Delevery took a very long time ...Barry CampbellTaylor
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Great service. You did everything promised and the cylinders arrived in good condition and well protected. Thank you. Of course if I have and problems when installing them I will get in touch. ...John Avery
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Excellent service, helpful with good communication. ...Aled Phillips
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It is disappointing that you refuse to post small items when I was happy to pay internation postage with signature / insurance. The cost of sending 3 small items that would basically fit into an envelope is extremely high and to insist on courier service is disappointing.
Regards.
Alwyn Kennedy JP Vic
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Very sorry but we are not geared up to use the royal mail for deliveries.
Regards
MyTub ...Alwyn Kennedy JP
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