As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
amar chohan ...Amar Chohan
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When the wrong product was delivered apparently the fault of the manufacturer that dispatched it, Laurie did a good job in sorting things out. It was nice to have the personal service - definitely came across as a real business that cared, not a call center. ...Anthony Smith
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Great service. Delivered as expected on time. Very nice replacement unit. Thank you ...victor weatherly
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very helpful,Janeatte was great at keeping track of the order,and so really good service....
gary ...sea designgroup
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Fantastic price, fantastic Web site, continuous communication on status of order and fast delivery. Would highly recommend this company. ...Gary Towers
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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Many thanks for the excellent customer service ...Aviation Training International Ltd
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Great communication, rapid delivery, highly recommended, thanks! ...Patrick Timms
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The tap cartridge was exactly what I wanted and cured the leak. ...Christopher John Cole
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Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa ...David Morris
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