|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|I was really impressed with the help received from customer services and the excellent next day delivery. Thank You
... Marie Bullivant
|Very pleased with your service . Quick delivery.
|This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
|Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
|The order was delivered in order. Thank you for your cooperation.
|Excellent value, super fast delivery. Thanks
|Excellent service, order delivered on promised date.
...Mr. Brian Helyar
| Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
|I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you!