Good price,sevice,delivery and communication.Says it all thanks. ...W S ROBERTS
|
From initially ordering the goods totheir intended delivery address and then to the changed delivery address MYTub handled everything with the upmost professionalism and good humour.
Thank you from a delighted client. ...C Taylor
|
Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive. ...Stephen Gomersall
|
Excellent and efficient service. Thank you! ...Mrs C M parnham
|
first time user,very good service,competitive price,received 31111
thanks
Stan ...Stan Dooley plhtg
|
Really impressed with the service and speedy dispatch of order! ...Gina L. Mason
|
Excellent and reliable service. ...Edinburgh Marriott Hotel
|
On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
|
My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you. ...D.Jacobson
|
Thank you order arrived when you said it would. Brilliant
Thanks
...lizbeth williamson
|