Delivery took longer then estimated but MY TUB staff were helpful and send me a copy of manual instructions and dimensions of the item so I could do some works before installing an item. ...Marta Kiepura
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Hi, Many thanks,, excellent service.
L payne ...Payne and Watkins Ltd
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Very prompt service. The only thing there was not an invoice in the box. ...Elizabeth Logan
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Excellent service. Difficult to find tap mechcanism parts ordered Tuesday were delivered Wednesday morning. ...Bryan Roberts
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Prompt service, securely packaged, would recommend and use again. ...Steve Cotton
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Excellent service from start to finish! Communication all the way through!Would certainly use again if needed ! ...Debbie Parr
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Order received early on the promised date. The toilet bowl was in perfect condition but, rather trivially, the connector bend was covered in black, sticky grains which were quite hard to remove. Took much washing and scrubbing to clean it, but otherwise it was functionally fine.
Found the whole process, from finding what I wanted on the website, to phoning up to clarify some details, through to receipt of goods, to be very straightforward and efficient. Will use Mytub as the first port of call for future purchases.
The delivery man was a real comedian, in the true sense of the word. On a par with Tim Vine for one-liners. Put me in a good mood for the rest of the day. ...Mr CJ Wynn
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So pleased to have this obsolete part delivered quickly. Great service. ...Katharine Adamson
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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couldnt have been easier or better - well done. ...alan thompson
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