|Excellent Communications and delivery, first class web site and great customer service support.
|You found an obsolete pump which no one else could find for which I thank you.
Now for another item,a Grant RFT thermostatic controller.My one has had the transmitter part damaged.
|A great on-line purchase experience excellent service with excellent communications.
|good service kept well informed thanks will use again
|Many thanks a very good part to improve the operation of our boiler unfortunately it had 1 item missing from the kit the 90 deg elbows please can you also put the customers name on the delivery note. It is installed and working well. you could make people more aware of this part and its benefits
|Shower part arrived on the day My Tub quoted, works fine, good to have hot water again.
|Excellent service!! will certainly use again.
|Very efficient service! Delivery was made day after order was placed - Brilliant!
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you!
|The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven