Dear Jeanette,
Thank you very much in turn for your help and promt correspondence - excellent customer service! (Please show this to your line manager)
Best wishes,
...Haydn Stanley
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very good customer service ! ...Marta - J and Z Construction Ltd
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everything was smooth ... arrived perfect - many thanks ...mandie simon
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Delivered on time, no problems using Mytub. ...Dot Yang
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Excellent service, helpful with good communication. ...Aled Phillips
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Competitive prices, good communication though delivery time was longer than initially expected. ...europarts eng
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I have been really impressed with your service. You provided the correct manufacturers parts for a much better price than other on-line stores which I picked up at my local plumb centre. I will certainly be using you again.
The only thing that I found confusing was arranging to collect which should have been available without delivery charge. Im sure that you could improve this option on your website as despite me phoning for assistance and being assured that I would not be charged for delivery - I was charged. Can you confirm why
Kind regards & thanks, Alan
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Hi Alan
Sorry for the confusion, you should not have been charged for the delivery and it is getting refunded to you now.
Regards
MyTub ...ELCCH
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thanks for the easy transaction, pans fine ...Jeff Axford
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Excellent communication over the phone with a delightful chap who knows his onions and Very professional with it. The correct item was delivered on time ... So Well Done All Round and Thanks Everyone who organised and executed the Deed. ...Christopher Hope-Wynne
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...Sameena Ismail
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