|Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.
|Excellent service and delivered with no damage and on time - definitely use mytub again!
|Great Service delivered as promised with a great price highly recommended
|We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine.
|Service is top notch could not of done any better thank you
...keith Thompson - Mace
|excellent service, thanks for the prompt delivery
|Kept me informed as to delivery date and arrived on time. Thank you
|Excellent service and communication throughout the process of the order
|I am absolutely delighted with both the helpfulness of your operator, who called back with availability of stock and delivery when I needed them urgently and quality of the shower hand grips. They arrived when promised. My only suggestion would be for you to supply the screws with the item but I suppose this would increase the price which was very competitive. Many thanks.
|On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even