good product and good seller ...john bennett
|
Brilliant service. Fully informed of order status - fantastic. Service. Thanks ...Stephen gates
|
The taps arrived as promised and the quality appears good.
Frank Webb ...Frank Webb
|
Hi. Very pleased. Excellent service. Thank you ...C S PRATT
|
Excellent service- product a bit expensive but good communication, fast delivery and did exactly what was promised. Would use again. ...Bob James
|
Website said "in stock" but took 10 days to arrive
------------- ------------------------- -------------------
Hello
The website says;
Normally stocked
3-5 days delivery, double check here..
You may not have see that, sorry it took longer than you thought it might.
Regards
MyTub ...Parker Properties
|
Hi,
Christine in your sales department was very helpful and helped me track down some parts for a boiler i was struggling to find elsewhere. She sourced the parts you did not have on your website which was very helpful indeed.
I have never used you before and would be happy to again. My only complaint is that on your website you have a big selection of parts which is great but for someone like me who is not that sure of what they are buying from a description as a DIYer its very important to have pictures to reassure that what you are looking at is what you want. I found one of the parts i wanted on your website but quickly looked else where because there was no picture. It was because i got the part numbers i needed and with Christines help i then was confident to buy the parts. ...Sam Plumbe
|
Received geberit concealed cistern within 5 days, tried to fit Saturday and found part missing. Had to wait till Monday to advise of this missing part. I was told to leave it with customer services and they would get back to me. In the meantime I spoke to the manufacturer and received the part next day. Four days past not a word from My Tub. Well done Geberit not so well done my tub, just a call to say what was happening might have helped ...simon martin
|
Competitive and efficient. Will certainly consider using you again and would recommend you. ...Mr John Ashmore
|
The unit has just arrived.Thank you.
I have to say that apart from the e-mail problem your customer service has been one of the best I have ever had.
Thanks again. ...Martin Lee
|