|The price and service were good, though the dealy from placing the order to delivery was rather long (several weeks). In practice it didn't matter in this case, but normally I woudl not have wanted to wait so long.
|Replacement part delivered in a few days fitted no problems
|Processing of order very good , however still awaiting goods
...Alun bassett Jones
|Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.
|Thanks I have received all items in normal condition.
Anyhow what I mentioned that u put 3 small packages in 1 much bigger cartoon what increased shipping charge at least twice. And apart of that 3 packages were very loosely in that cartoon and they shook much there.
|Unit has arrived.
But slow delivery.
...Richard Pearson - Above
|Quick efficient service and great, friendly communications, well done!
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|Brilliant service at a reasonable price!
|Very good service, prompt delivery.