|Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
|Very efficient service with prompt delivery.
|re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended
|I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised
|Goods arrived safely 1 day earlier than originally advised.
|Efficiency and reliability!
|My initial enquiry was dealt with promptly and courteously. I was kept up to date regarding my order, which was delivered on time and in perfect condition.
|RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS
|Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly.
...Mrs E Andrews
|Easy to use and delivered quickly. Thank you.