|From order to delivery and quality of goods, everything went as smooth as a babys bum.
|The taps arrived as promised and the quality appears good.
|Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again
|Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again.
|Excellent Service. Goods delivered on Time and was updated continuously.
...Geoffrey B Houghton
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation
...Jonathan Mosse Renovations
|Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended.
|Good service - well done!
|Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great!