|Very good products and services, but i think the website design lets you down, spend some money on making it more easier to use, for example you want a shower tray, but you have to go through 20 odd other links,
more pictures and groupings needed. too much options,
apart form the website the phones service was very good and helpfull.
|I was very pleased that you managed to source a limited product, when you did not have stock.
...Mr Brian Humphreys
|Excellent Service and Delivery.
...ASQUITH BUTLER LTD
|Excellent service, very efficient
|received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though
|Product was as ordered delivery very prompt but packaging excessive which results in very exspensive postage cost for very tiny object
|Perfect and prompt service.
|Prompt and speedy service
|I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the
|The service was overall good.
Nevertheless the delivery charges should be made clearer as no explanation is made that items could be delivered separatly and different charges can apply.