My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless. ...tony burtonshaw
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I ordered some coals for a gas fire which included delivery, but due to the delicate nature of the coals you would not deliver I dont know why you show something on you web site that you cannot deliver. You then had to re credit me for the delivery cost. The item was then sent to another distributer which I had to collect from.
All this took me numerous phone calls and over a weeks wait I would have been better going straight to the local distributer. ...ken golding
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Found ordering straight forward.It was a little confusing that the date of arrival was found to be a day before the depot received it ,but I was confident that it would arrive the next day . And so it did. ...Mrs Mairi Wallace
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Great bath for the price. Arrived on day promised. Would recommend to others. Thankyou ...Dave Daniels
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Quality products at a reasonable cost. Items were delivered as soon as they were available from manufacturer. 1 of 6 items found to be damaged but was immediately organised to be replaced.
Overall a Good service and good communications by Mytub and i would use again. ... Adrian Russell
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Materials ordered were delivered by local suppliers. However it took a week to arrive. Ordered other materials at the same time from another plumbing supplier, which arrived the next day. So materials ok but delivery poor. Would I use again, yes. ...Mr David Gordon
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The order was efficiently processed. communications were excellent. The items were delivered at the time indicated. The handling was appropriate for the fragility of the products in question.
Thank you. ...Stephen Watts
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Comply with my order, fast delivery product once that product was available. No bad surprise. Satisfied. ...GENGENWIN
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everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery! ...Richard Draper
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Another great load of customer service from these guys, as I am not there, give yourselves a well deserved pat on the back! My order was so small but this didnt seem to matter, still made me feel like a special customer. If I were a plumber I am not! I would use these guys all of the time. So refreshing that there are companies out there that still go the extra mile to keep customers informed.
Well done and keep it up! ...Mark Hawkins
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