Ordering was good but the delivery took 20 days due to carrier probs and poor packaging resulting in damage. All sorted out and communication was good.
Thanks, ...Stuart Whitfield
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Order arrived quickly and was perfect for my purposes. Thanks. ...Nigel Bryant
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Goods received on the date specified. A competitive price compared with other merchants. Well done. Excellent service. ...David Millichap
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter ...John Carter
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Excellent service and staff. Kept me informed each step of the way with a made-to-measure order. Answered my queries extremely quickly even before I ordered. Good prices. Will use again. Well done all round! ...Marilyn Hesslewood
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith ...Keith Sutherland
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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot ...dot swarbrick
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Towel rails received - very well packaged!
Staff helpful - only problem was delay in receiving goods - marked as in stock on website but turned out to be only supplied on order which delayed things by a couple of months..
Other than that, all good. ...Joan Muir
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Excellent service. Prompt delivery! ...MAINE MICROWAVE SERVICES
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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