Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you"
...Keith Nolloth - Keith Nolloth Garden
|
Top quality service. Swift delivery and great communication throughout. Thank you, a pleasure to deal with.
...Glenys Brearley
|
Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha
...Mr T J COOPER
|
Great service and pricing. NO.1 supplier for me.
...Martin Paul Augood
|
The soap dispenser arrived on the date stated but was slightly defective. I phoned the local supplier and it was replaced the following working day. Excellent service.
...peter dutton
|
The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
------------- ------------------------
Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
|
Good service,would be happy to purchase from My Tub again
...J.D.Gillam
|
Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
|
Thank you very much, order delivered on time,Excellent service I would recommend My Tub to all my friends Regards Michael Caffrey
...Michael Caffrey
|
Thank you very much Christine for searching for the part I needed urgently and arranging for me to pick it up from the closest depot. The part is now fitted within a few hours of contacting you. Thanks for keeping me informed thoughout.
...Brian Shaw
|
£
£26.30 
