Delivery was not as stated and when I rang to mention the item had not been delivered, I was was simply told I would receive a future email. This isnt good customer service. I rang you and hence Ii would expect a phone call back with email confirmation of when I could expect the item delivered. ...Steve May
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Prompt service.
Delivered part that other stockists said they could not get. ...Thomas White
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Fab service from the team at Mytub - especially sorting out my problem after I ordered the wrong item!!! ...nicholas burns
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Great service and good price. Thanks. ...paul maguire
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Perfect service, quick delivery of the correct parts and the best price. Excellent. ...James Baron
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Order processed very quickly and great communication about my order. Arrived within the week, good service! ...Paul Johnston
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I couldnt be more pleased with either the service or the quality of the product I have received. The packing of the fragile items was absolutely superb now I only have to get rid of the MOUNTAIN of polystyrene bits which really did their job. The delivery by City Link far exceeded that offered by unreliable myHermes, so I sincerely hope My Tub sticks with this courier.
I was also impressed with the quickness with which my initial email enquiry was dealt..... a reply within about 10mins or so, gives a brilliant impression of the kind of service that an eventual order will receive.
I will not hesitate to recommend MY Tub to anyone, especially as I have just noticed the Price Match offer on the website.
Thanks fora brilliant transaction.
...JUNE WHITEHOUSE
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received ok in the end slower than expected but not to much of a problem for me
thanks for keeping me informed though ...alan collins
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Excellent service and communications. Provided Peglars items which most other merchants do not stock. ...Martin Weselby
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you ...Celia Handel
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