|Hi everyone, the service i have received has been excellent. Everyone has been polite and delivery came on the day stated. The only problem i have is that i cannot access my account. I put my email address in and ask for another password, but nothing is sent to my inbox. Ive done this atleast 3 times Can you clarify what im doing wrong Thank you.
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|We have received the toilet seat but it has some blemishes in the moulding of the seat
| 1 st Class service
|Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!
|Fast service - all OK - Thanks a lot.
...RAYMOND GLENN NASSEY
|Fast effective service - got what I wanted - job done!!
...Dharmesh Kesur - Heart of Kent Hospice
|EXCELLENT ITEM AND FIRST CLASS SERVICE THANK YOU ,A
|Very efficient, Good value. Eay to order from.
|Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back...