Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
...Philip Shaw
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Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.
...Fred
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A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you.
...Martin Field
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Great price for product. Easy to order online. Only drawback was that my order arrived one day late than the specified time according to tracking information.
...Bagel Mania
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good service and price, only downside was that some of the parts were loose in the box and I was lucky they were not damaged.
------------- ------------------------- ------------------------- ----------------------------
Dear David
As the goods are delivered buy our own guys from branch, there is no need for excessive packing, the goods are loaded and delivered to you the same day.
Regards
MyTub
...David
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Fast and efficient - items arrived even sooner than expected! Thanks.
...Mr.J.Knight
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everything fine, slight delay but kept informed at all stages.
...PHILIP WAINWRIGHT
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First class service
The delivery driver was friendly and very helpful, will definitely use your company again. *****
...Mr john law
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I was very pleased with the ordering process, the emails updating the progress of my order, and the aftersales email checking that all was safely received.
Most impressed!!!
...mike Clark
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Excellent service and excellent price - well done!
...Terrence Wheatcroft
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£
£1033.98 
