Many thanks for your help. I did contact the manufacturer and I spent a great deal of time on the internet finding possible suppliers.
It appears that the part is definitely unavailable and I am now having to replace the cooker, even although it is still in "reasonable" condition.
I would like to say that your service has been way beyond what I had expected and that you have gone out of your way to be extremely helpful.
It will not be forgotton.
|Very prompt service. The only thing there was not an invoice in the box.
|The service we received today was exceptional. My requirement was certainly a challenge with a difficult part to source and also an extremely demanding delivery time required but Rachel clearly proved her worth and also her dedication to customer service.Would highly recommend.
|The toilet seat was of top quality and delivered promptly. I shall deal with you again !
...Prof Maurice Shutler
Well, what can I say........
Great service from you guys, delivery date communicated and met. Product arrived safely and when stated.
What more can you ask for, thank you!
|Thank you, for your super fast and great service.
|Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.
...Dave Higgins - University of Bath
|The item arrived next day - great service
|The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
|Everyone I dealt with was extremely helpful and efficient. Steve Marshall particularly. I had been let down by another company so I tried myTub. The bath I wanted was out of stock at the manufacturer but Steve suggested a replacement. I placed my order on Thursday. I needed the bath by the Monday and it turned up the next day, Friday!! Admittedly the bath suggested was quite a bit more expensive but time was of the essence. Thank you again for such good service.