|The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
|As I informed yourselfs on 190811, the goods were returned to your depotplumbcenterin west drayton on 200811. Can you please credit my account with the refund ASAP. Many thanks for your help and very fast service,its greatly appreciated.
|Took 2weeks to deliver, took money from my account straight away. When I advised them I no longer needed the part as my plumber had to go else where to carry on with my boiler repair, I was the one who had to pay for the return charge. Very disappointed an will not be returning to use this site!!
|Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly
...MRS S PILLING
|excellent price, good quality and rapid delivery. Would recommend this site to everyone.
...Hugh Pidgeon - East Riding Leisure Haltemprice
|Thanks for that - excellent service from your lot - Ill be back !
|I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
|Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you.
|Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry".
|Replacement part delivered in a few days fitted no problems