|The courier has tried to deliver my parcel twice but despite me putting a message on the order, which you acknowledged the courier wont leave the parcel so I am still waiting!
If I was honest the whole shopping experience with mytub has been a bit of a disappointment. I was told the item was in stock yet you gave an estimated delivery date of 10 days later. However you did change this to the 1212 after I emailed you which was good of you. But now I am now in the position of having to stay in all day Monday waiting for the courier to deliver despite you noting my message that the parcel could be left.
|Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
|I was easly able to find my products and place the order. I was then informed on which day to expect my order and it arrived in good condition. My overall experience was good.
|Received our order promptly and as described. Delivery was made on the date promised.
|Just as advertised good job
|Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making.
|Recently purchased a Rangemaster sink from My Tub. Service over the phone was friendly and professional Jeannette. Kept informed all the way through the process. It arrived when they said it would. Very happy with the overall service and would use MyTub again.
|Again a brilliant service delivered on time kept informed throughout
|Rad valves arrived ontime good service on that -small packages could come via post more quickly. site search may not work well when precise name of component is not known.
|Order process was very straightforward. Order arrived promptly and ond date advised. Will definitely use again.