First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised. ...Elaine Robinson
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liked the price, service and delivery. Expect to use you again. ...Max Clark
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Your price was competitive but the item took longer to arrive than I would have expected. I suspect that it wasn't actually in stock and had to be sourced. Apart from that, no problems. Item fitted and all working well. ...Bob Cowell
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Hi there , Sorry for the delay, goods turned up on time,hav nt fitted them yet! Your service was top drawer . Thank you so much . VM ...Vincent Manahan
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ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC. ...JOHN BRYAN
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Best price i found item arrived quickly well packaged. Great thanks ...mike
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Excellant Service ...Royal Bank of Scotland
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Good service. Received items on day promised. Thank you. ...Bharat Shah
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Excellent communication, part fitted shower now up and running.
Cheers ...Dennis McEvoy
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