Well, had there not been a small hiccup I would not have discovered how helpful are your Customer Service staff [Jeanette, Rachel & Christine]. They kept in touch so I had no anxiety about what was happening and they managed to get me an equivalant item at a better price, delivered promptly. I cant comment on the quality of the new Taps - they have yet to be fitted.
Thank you. DM ...David McLeod
|
Everything arrived as promised. ...Terry Kent
|
The service was exeptional. From speaking to staff to confirm the availability of the part to the very fast delivery time i arrived the very next day before 8.30am. Thank You.
...David Clark
|
Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...Martin Land
|
Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ...Alan Jackson
|
Excellent service and communications. Provided Peglars items which most other merchants do not stock. ...Martin Weselby
|
Excellent service with plenty of emails to keep you in the loop regards what you purchased. ...Robert Edge
|
An excellent company to deal with, helpful and very prompt to respond to any query
...Mr John Shorter
|
Many thanks for your help Little known Ideal Standard part was traced for me successfully. ...John G
|
I was pleased overall with my purchases. I did have a couple of questions about the products and delivery time which were answered although this took quite a long time. I was beginning to get a bit worried about whether everything would turn up in time. It did but I could have done without the stress! ...SUE DAVIES
|