|Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks.
...Keith Jagger - K J Surveying Ltd
Kept fully informed of the product availability and options avaialble.
Delivery made in promised timescale
...Mr J P Lightfoot
|Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you.
|Delivered on the date confirmed all in good order
...Mrs S Robertson
|My order arrived unfortunately the toilet seat lid was damaged.i have phoned and you are sending me out another.
|Great service,very good comms & good price.
Will use again with confidence.
...Mike Lowe Heating Services
|Easy to use website, good value for money and a prompt delivery service.
|Brilliant service helpful staff and a fast delivery.
...Mrs IA BRUNSKILL
|Thanks, good service, good communications.
|I placed my order for a basin and brackets on Thursday, 30 Nov 2011. Correspondence from Christine kept me informed of the estimated delivery date and on Friday 02 Dec 2011 Christine gave me the confirmed delivery date of Monday 05 Dec 2011.
The basin and brackets were not delivered on the confirmed delivery date of Monday, 05 Dec 2011. When I emailed to let My Tub know, Jeannette responded promptly and professionally. The basin was damaged and another one put on order to be delivered to me on Wednesday 07 Dec 2011.
This was delivered this afternoon which completes my order and I am satisfied with how everything was handled.
If I need any other bathroom or kitchen supplies in the future, I would not hesitate to purchase them from My Tub again.