We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much. ...Delia Jallands
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price. ...Mark walker
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well Twyford put me in touch with Samantha at My tub I wanted a 1500 shower bath panel sorted in 10mins it was all sorted you had this discontinued line. You saved my day I could get rid yellow bath panel,no funds to replace the shower bath. Fast delivery no problem at all .i thank you all at Mytub. You are very helpful. ...Pamela Gill
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Thank you for the good communication and the fast delivery of my radiators . Was a real pleasure buying from your store and youve become one of my favourites. ...Adrian
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The item was slightly smaller then the original which is discontinued. Otherwise an excellent delivery service and am satisfied with the new item.
...Len Ricardson
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Incorrect picture shown against product, resulting in having to phone mytub to confirm correct item would be sent. Helpful sales advisor confirmed picture was incorrect, but right product would be sent. Website was updated and now shows correct picture for product. Items delivered. Would use mytub again. ...Trevor Handley
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I received my order, yesterday lunch time at around 12pm. I must say that I feel a little let down as I placed my order on the 281112 and didnt hear back from you until the 141212 to say that the complete order was not in stock and would not be until January. I asked you to go ahead with the order as you had already taken the money from my account. I then had an email on the 171212 saying that the order will be in by the 070113 only to be told again that the order wouldnt be in until the 210113. I understand that this is not your fault but i would have preferred it if you could have let me know a couple of days after I placed my order that the order was not in stock as my customer was left without a shower for nearly two months. ...Peter Downey
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better. ...Ben Cole
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Excellent service - thanks. ...Richard McBrien
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Order arrived intact and on time. Thank you. ...Kenneth Roberts
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