I placed an order with MyTub in early September and was informed promptly that there will be a delay in fulfilling this order of some 6 weeks. This presented no problem as I did not want to use this tap straightaway. The very good price charged made it worthwhile the wait. MyTub were very good in the interim period to inform me of the progress and eventually at 5 weeks, the tap arrived, earlier than 6 weeks estimate, in absolutely brand spanking new condition. I have not used this particular tap yet but have used this particular model. It is one of the best types in the market by the name of Grohe. I have every confidence of this tap being no different, when I use it. What more can say about MyTub & Grohe other than sing high praises & recommend the company highly. ...N K Varma
|
We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine. ...Joan Walker
|
The order took a very long time to be delivered mainly becuase the manufacturer was having trouble obtaining parts for an item is now one of its discontinued range.
There were two hinges and each had a different quaility finish. However as this part is no longer made I think it was furtunate to get it at all.
The regualr updates and feed back from myTub were excellent. The best from any supplier I have had dealings with. Each time I was ready to complain I found another update letting me know there was a delay and the reason. I was very impressed and would use myTub again because of the positive experience I had.
Very very good.
Graham ...Graham Riley
|
Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...Alison Findlay
|
Very good service
Bend over backwards for there customers
Thank you ...simon chambers - SDC Plumbing
|
I have been trying to get this part for 2 months and have been persistently let down, including being fobbed off by the manufacturer, I ordered it from my Tub and it arrived within 8 days! Nothing short of miraculous!
I cannot recommend this company highly enough, my first stop from now on.
The link has been added to my favourites to ensure I never get messed about again. You have scored 11 out of 10 in my book, Well Done! ...Jeff Graham
|
Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy. ...SUZANNE ENGLISH
|
Items listed should state if they are in stock or not.
Also any additional charge for faster delivery. ...John Burrell
|
Excellent service, the order arrived on the advised date and the regular order progress updates were very much appreciated.
Kind Regards
Roddy MacKinnon ...R Mackinnon
|
Very happy with the service
Goods arrived as promised ...Anthony Roberts - MINACK MECH MAINT
|