|Good service, item took a while but was kept informed.
...Tamar aview Aquatic centre
|The Customer service agents at My Tub were very friendly and helpful. I was glad to received prompt responses to my questions and requests. Thank you for your help!
...Marine Construction Management
|Delivered on confirmed date,every thing o.k.
|Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.
|Service was first class. E mails confirmed status of the order, & that is exactly what happened. Would use again & recommend
...Mrs Cheryl Smith
|This turned out to be a very lengthy transaction, but your staff were very helpful throughout and we got there in the end.
|Very good service, kept updated re: order, goods fit perfectly! Thank you.
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too
|The brushes arrived next morning. Exceptionally quick service. Well done.
...G A SMITH