|excellent item exactly as described, deliverd very quickly thank you very much!!
|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|Excellent Service Many Thanks Paul
|Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
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Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
|Excellent service and response from a very professional and responsive team
...Thorpe Learning Environments Ltd
|Excellent service. Great value for money and goods delivered on time.
|Excellent service, good communication, quickly located a part that everyone else said was obsolete.
|Order delivered as per instructions received, exactly as ordered. Thank you.
...Rev Graham Morgan
|Order came quickly, and the price was well below the manufacturers own website. Will use you again.
|very good. delivery made on date advised.