Excellent service, my product was discontinued and the team went out of their way to source a replacement, keeping me informed by telephone and email.
Thanks, will definitely use you again in the future. ...Louise McCalla
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Received on time. Great customer support. Will definitely use him for future purchases ...Juan Jose Carlier - Inter-American development Bank
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I would like to say a big thank you to Steve for sorting out my order. It was my error completely by an error on my email address. Steve was cool, calm extremely helpful and professional. I will definitely buy from My Tub again ...Mrs Susan Smith - Luxtimeuk
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Excellent Service. Excellent communication. and Fast delivery. WELL DONE. ...Vinroy Blackwood
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received without a problem and thanks for prompt service. ...Brian Behrman
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Received the item within 23 days of placing the order. Feel lucky to have found this part on your site, as it is from an old gas fire and no-one else stocked it.
Many thanks. Terry
...Terry Le Poidevin - Bitterne Roofing Service
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Great service and part came on time, very help full on the phone makes a change from some of the companys i deal with.
Merry Christmas & a Happy New Year.
...Paul Harper
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Helpful people at mytub but good service was ruined by poor delivery service - took weeks to get all the items delivered! ...Duncan Alexander
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Thanks for your promp service the package was well protected. ...Robert Joseph Wilson
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