|Very efficient service with prompt delivery.
|Took 3 weeks to deliver. To be fair, communications were good, but for an online seller claiming that items were in stock and delivery in 2-3 days, the overall service was pretty poor. Under the circumstances, i would have expected more of an apology or discount off next order - otherwise i might as well go to my local plumbing centre next time.
...Mr Christopher R Henry
|Everything good but the bag was a rather big for the contents.
|many thanks, good price for part, good delivery, good communication, would buy from you again
|I item was competitively priced & arrived when expected. - perfect. ...
|I was very impressed with all aspects of the service we had from My Tub
|Great service - my order was received on the next day after ordering!
| sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
|We were let down badly by another supplier and needed our high cistern urgently because we had fitters already on site. MyTub were great - unlike other suppliers, I was able to talk to an actual human who confirmed they had the part and was able to give an accurate delivery estimate, which was a big relief. In the end, they beat their estimate by a couple of days - it arrived the next day. Would totally use MyTub again.
|ordered item all seemed well told 7-10 day waiting online staff were very helpful but near 4 weeks later still waiting told item will be with me now in 5 days at most not convinced yet