I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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Good range of products, competitive pricing, good communications and swift delivery. I would use Mytub again. Thanks ...Richard Bowman
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All ok. Delivery very slow though. ...Gary Quest
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok. ...Claire sutton
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Very efficient and helpful thank you ...Peter Brayton
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony ...A Mason
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Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
...MR RAYMOND SEED
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Parts exactly as ordered and good delivery, greet job.
Many thanks ...Dr H. Williams
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Yes I received my goods very good service thanks ...Sheila Knowles
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Great customer service,very competitive priceing and fast delivery thankyou and will defiantly be back ...NAHEEM QUASIM
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