|Very good service , had question regarding delivery time person on phone could not do more to help even sent me update on text
...stephen - SW Mechanical Ltd
|A very impressive service! Excellent communication throughout and delivery exactly as stated.
Thank you so much.
|All communication was good plenty of emails confirming delivery up dates, product was correct and arrived in sound condition. Regards Steve
|Received replacement gas fire coals on day expected. First class service. Thank you.
|Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
|Excellent overseas service. Quick and helpful.
...Mike Enns - Aurora Geosciences
|I spoke to a very helpful lady while I was ordering a part through your web site this afternoon. She helped me through the ordering process and I also enquired about next day delivery. Unfortunately I was too late to achieve the next day deadline, but this lady did all she could to see if this could be achieved for me.
Many Thanks for her efforts.
|Very efficient service. I requested some parts which sales assistant ordered from manufacturer and sent to me free of charge! They could have easily charged me at least for P&P but chose no to which is extremely rare in this capitalist, profit driven economy! Very happy! thank you very much and all the best with business! Would definitely recommend!
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.