Good comunication but no dilivery on time.
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Dear Sahid
As this item is made to order from the manufacture, there is no stock kept anywhere and we were unfortunately in the hands of the manufacture to give an accurate lead time.
Sorry for the inconvenience.
Regards
MyTub ...Sahid Nan
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A little confusion between myself and sales team.
However, I still received the order some days later.
Saved me looking elsewhere.
Thanks. ...Devbai Ruda - Eurocontractor Ltd
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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased. ...Nigel Spargo
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I will be completely honest ,i found the ordering and the delivery prety good ,but i found that the communication i received from a lady called christine was brilliant ,the item i ordered was not in stock when it should have been ,and i received messages, informing me of what was going on and when to expect my delivery.
all other companies i usually deal with leave you guessing when your delivery is due .to me communication is everything,how con you plan something when you have no idea where your parts are . ...david shorter
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience! ...Margaret Pringle
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Service good. Only gripe: got email to forewarn about Friday delivery. The someone tries to deliver Wednesday before. Ultimately Friday morning so back to plan A but a bit confusing. Otherwise fina. ...Frederik sJacob
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I am pleased to say it came on the day it was suppose to and better still it came early in the morning.
Thank you very much
Keith
...Keith Gillie
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Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them! ...Colin
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We ordered the lavatory pan late on a Thursday and it was delivered early the following Monday morning. Our builder examined it and was very pleased with quality of it. Installation is now complete and I am veery pleased with my new cloakroom. Thank you for your prompt service and delivery.
Yours faithfully,
Mrs. C.S. Petrie. ...Mrs C S Petrie
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Item arrived on day stated, Polite delivery man. To busy to check item yet but am sure it is fine. ...Angela Hannah
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