|Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again.
...Mr. M. Hedger
|The purchase process was easy and delivery was quick so I would definitely order from my MyTub again.
The product I ordered is a Dudley Tri Shell cistern. The cistern itself is good and strong so perfect for the install I had in mind.
A couple of issues I have found with the product. The Dudley flush valve sits nicely in the middle of the cistern. The inlet valve and ball cock arm foul on the side of the flush valve as the inlet position on the cistern is more central and the ball cock arm is straight. It should be cranked a little to avoid this problem. I have managed to get it to work although the ballcock arm remains in contact with the side of the flush valve body during flushing and filling so not perfect by any means.
For the flush valve outlet - the main threaded fastener
...Nicholas Whittle - Silver Sands Holiday Park
|Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed.
|Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
|delivery was very slow. It took 10 days from ordering to my door, which very slow if you need something urgent. the ordering on the net itself was easy.
Would think twice if I needed something in a hurry
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Unfortunately only the manufacture hold stock of these and they were out of stock at the time of your order.
I HAVE RECEIVED IN TIME.
|Very satisfied customer. You obviously had some problems with your supplier but kept me informed throughout. Would certainly recommend.
...Mr David James Forder
|Fanastic service, goods arrived within 24hrs. Many thanks for your efforts.
|Service as described and accurate updates regarding delivery date. Would use again for future requirements good value for money as was the cheapest option for part I required.
|Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you.
...John P. Scrivens