Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Very friendly, helpful and kept me up to date every step on the way. Many thanks for a brilliant service. ...Martin Land
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Excellent product delivery and packaging very good would recommend to use again ...william quilter
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Very helpful service. Many thanks ...Richard Becker
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We were very impressed by the service from Mytub. We collected our order less than two days after placing it. We will be recommending them to all our friends and famliy. Thanks. ...Jennifer Morris
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Good service in ordering and delivery
Thanks ...A Canning - ADC Joinery Dungiven
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Thank you recieved great service ...Chiranjeev Ahluwalia
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time. ...Gary MODLEY
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Thank you for the prompt and helpful service in providing the part ordered. I shall certainly be recommending you to others and using you again. ...Neil Scroxton
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Great service, next day delivery as promised. Many thanks. ...Steven Nathaniel - Barlows UK Ltd
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