ORDERED SOME OBSOLETE BOILER BAFFLES LATE ON 14 NOV ,THEY WERE THEN SPECIALLY MADE AND DELIVERED HERE TO THE NORFOLK BROADS ON AFTERNOON OF 16 NOV .THAT IS OUTSTANDING !VERY MANY THANKS TO CHRISTINE AT MYTUB FOR KEEPING ME UP TO DATE RE DELIVERY TIMES ETC. ...JOHN BRYAN
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friendly service people
good products
...edward newell
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Excellent service for a great price. The delivery driver was very friendly and helpful too! ...David Butt
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Excellent service and surprised with a prompt deliver. Very happy from a first time buyer. ...Vijay Modha
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Excellent delivery service, & total bill considerably less than Amazon.uk would have charged ...RA Pettifor
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...Adrian Brown
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Unit has arrived.
But slow delivery. ...Richard Pearson - Above
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Excellent customer service, keeping us informed about the delivery date for our order: thank you! ...Maurice Whitehead
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Excellent service,very quick delivery,great price and great product with excellent comunication. ...Andrew Jackson
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Absolutely top class service. My tub went the extra mile to source a discontinued product. Thank you so much, I would use you again :- ...Carianne Purcell-Jackson
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