Appaling service . It took 18 days to deliver this item and that was after three phone calls by me asking you when the item would arrive. Victoriaplumb deliver the next day. You need to sharpen up or go under.
t pm cairns
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Dear t pm cairns
Very sorry for the delay with your order, however this item is obsolete and Ideal Standard have a two week delivery for thier obsolete items as standard, please feel free to contact them direct for confirmation.
Thank you for your advice re VictoriaPlumb, we are in a totally different market place to them. VictoriaPlumb sell cheep unbranded rubbish (in our opinion) imported in bulk from China, stocked high with massive profit margins slapped
...t pm cairns
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Goods as ordered. Good price. good delivery time. Very satisfied.
...Eddie Saunders - Global Services and Supplies Ltd
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Prompt service.
Delivered part that other stockists said they could not get.
...Thomas White
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Good service, order received in time stated.
...william arnold
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You were very charming & helpful & the part arrived efficiently the next day by UPS. I thought the part was the wrong one as it did not fit as expected & think I left a panicky message on your answerphone, but we have made it fit & all is OK and I Have hot water again so many thanks.
...susan henshall
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I do think your charges for posting and package expensive. After waiting a week I telephoned your office to say that my kit had not arrived. I was impressed with the lady who rang your High Wycombe branch and I received the goods the following day.
...Paul Morris - 8 Greenhaven Rise
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First class service from Laurie online chat help who sourced the product I wanted quickly and efficiently. It arrived within a few days. It was exactly as described and excellent quality. Many thanks, Laurie.
...Diana Dalton
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Good price, genuine item, slightly slow delivery but I was kept clearly informed and understood the delay to be from the manufacturer. Thnank you.
...Angus Carmichael
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Service was great but collection was not made by My Tub resulting in our delivery not being next day but the day after which affected progress on site, main problem it took my call to ascertain that delivery would be delayed, no-one called me ........
...Andy Earl - Rg Group
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Good customer service, package arrived on time nice and quick with good communication Product as described thank you
...J Ryan
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£
£17.67 
