Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Order was delivered on time and I was accurately kept informed.
...Barrs Hill School
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great customer service and communication. Competitive prices too.
...Charles Nicholls
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons
...Scott Combustion Ltd
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Everything handled by My Tub was superb, order placing, order acceptance and delivery schedule exactly as promised and required. Shame their supplier Jaccuzi were not as good, correct bath, but wrong installation instructions and drawing, and I believe incorrect installation kit as well. checked with Christine who arranged correct drawing or something close by, I asked Jaccuzi for information on installation kit, still waiting for a reply. So designed own fitting kit and fitted successfully, plastic front and side panels not as drawing supplied, so not going to use, anyone want a Jaccuzi 1500 bath front and side panel, going cheap !!
...M.White
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Good communication and great value. Many thanks
...Jeremy Sanders
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Hi I G Fatih got my order well received thanks in advance for cooperation
...G Fatih
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection.
...Edward Andrew Wyatt
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Very good service, arrived on time and in good condition.
...Blacknoll Limited
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Great quality product and fast delivery. Thank you
...Della List
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£
£17.67 
