|Satisfactory service in everyway
|The processing of the order was very good, with excellent communications over alternative parts etc. The delivery cost was astronomical, and when a massive lorry turned up to deliver a single valve i could understand why. The carbon footprint must have been massive too! Why didnt you stick it in the post
|The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us.
|Thanks,all worked well and to my surprise the parcel arrived at our house on time:not a usual occurrence in our part of rural France
...Mr Anthony Ashe
|Thank you for the fast and efficient service I have received ,part fitted and in operation again
...Andrew russen - Beesmart dry cleaners
|Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website.
...Mr LDJ Clark
|Lot less hassle than UK Bathrooms.com, better communication, fast delivery, keep up the good work, thanks.
|Website was east to navigate and to place the order. Pricing is keen and items arrived in good time. I can recommend MyTub.
...Dave Higgins - University of Bath
|Good communication. Appreciated.
|Hello Jeannette we have collected the door now and have it home for the workmen coming tommorrow. Two very relieved and happy customers here! I cant thank you enough for the level of service you provided from the moment the order was placed - we put ourselves under a lot of pressure by placing the order so late and in such difficult weather conditions and we count ourselves very fortunate indeed that we had someone like you on the other end dealing with our order. You could teach a lot of big high street businesses a thing or two about customer service and I look forward to placing more business with MyTub in the future. Have a very merry Xmas. John & Gail.