Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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Many thanks for supplying my new Armitage Shanks compact Belfast sink..
It arrived promptly and in top condition. ...Mr M.Holford
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Product ordered was has described and perfect for what I wanted.
Order was dispatched quickly and arrived on the day stated.
Would definitely use this company again. ...Kevin Hambleton
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How do I get a VAT Invoice that looks like a VAT Invoice and not an email
Thanks
John
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Hello
To get a VAT invoice with our letter head please login to your account
> Go to My Orders (top left of site)
> Click on the order you wish to print an invoice
You will then see in the order details page;
VAT Invoice:
Click this to print your VAT invoice.
I think this is what your looking for.
Regards
MyTub ...Green Combined Power Ltd.
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Super ! Very pleased. From order to delivery !!! ...Claes Domeij
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Could not fault the service! ...Richard CastleSmith
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My package arrived safely. Thank you for an excellent customer service. ...john smith
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Speedy service - goods as described - Thanks ...Colin Carruth
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Great service ordered product received 3 days later perfect condition 5 star company . ...David - Parlett
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Impressed that I got regular updates by email to inform me of reason for delay and given apologies. Item arrived as described, good price. ...Dr Claire Ferris
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