Althougthere was a delay in fulfilliing the order, I was kept informed on what was going on. The original part I ordered was no longer available but an alternative was provided. Thank You
...Mike Walton Property Maintenance
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A first class service
my order was delivered within 24 hrs of my submission to My Tub
Item was as requested and in good condition- (in fact fitted and functioning !)
Friendly and cheerful delivery person from Bath! 2 miles distant
What more could I ask!
If only the original item(s) sent direct fromTwyfords had been correct and fit for purpose - however that was a very very long and involved stressful "cock up!"- for which I received no apology or feedback
A Nash
...ANTHONY NASH
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Fantastic service. Thanks so much.
...Ms Sophia Ioannou
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I have received the item,it is now installed and appears to be working fine. Thank you for a very smooth transaction. Dermot
...Dermot Wright
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Required goods quickly so arrangements made for me to collect from them in when delivered to Cardiff depot, excellant customer care nice to find a company that listens to what the customer wants and helps them.
...Mr. Gareth Heath
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks.
...James Longwell
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Unfortunately my parcel was delivered to the wrong address in Portslade. The gentleman who signed the delivery note made out it was for him although the address label was clearly for me in Southwick. The delivery driver was contacted via My Hub and was able to collect the parcel and bring it to me the next day. The parcel had been opened and there was no paperwork or fitting instructions in the box. It appears the man in Portslade did not know where he had put them. I do have to stress that when putting addresses into a sat nav the post code should be used as often road names occur in neighbouring towns.
...Frances Burt
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Good communication - good service - great prices - will use again.
...Graham Brown
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After I discovered I had made an error in what I ordered, I requested the order be cancelled and the folks at MY TUB quickly cancelled my order without a problem. Excellent service!
...James Bailey
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul
...Paul Harewood
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£
£137.98 
