|The services and shopping experience with MyTub from ordering to
delivery were 1st class
|My goods arrived within a few days of ordering. No problems. Would happily order again in future. Thanks.
|would like to thank mytub for finding the part i needed so urgently it took a couple of weeks for the part to come but was well worth it as it was a very hard part and almost obbsolite part to get thank you mytub ..
|Perfect service, quick delivery of the correct parts and the best price. Excellent.
|Received replacement gas fire coals on day expected. First class service. Thank you.
|Quick service - Excellent!
|I found your staff to be friendly, and were extremely helpful, but thought that the P&P was a bit on the expensive side.
|We ordered a toilet seat which we believe is now discontinued, with my tub.co.uk and although it took some time before delivery they kept me informed at all times and the order arrived as promised. The item was as described, well packed and easily fitted. I would recommend the company and would use again.
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.