I was very impressed with the rapid response to my order.
I do have some comments regarding the ordering system on the website.i found it very confusing when you wished delivery to a local pickup centre.
After asking for this delivery arrangement it still asked for ones own home address as delivery address. I needed to ring your office whilst on the computer for guidance.
Regards
D.T.White ...Daniel Thomas White
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This was a first class service, I was updated as to when to expect delivery, and it happened as promised. The cistern was a direct replacement and I was put right by yourselves as I nearly ordered a side entry instead of a bottom entry, so thanks for that. The only drawback was that the inlet, outlet and overflow are all in the correct position but the two screw holes that hold the cistern to the wall have been moved about 38", so a straight forward exchange took longer than it should have. Not your fault its Twyfords. ...Kevin D Fuller
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Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons ...Scott Combustion Ltd
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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends. ...John Harold Davis
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My order arrived on Tuesday 20th as promised and is working perfectly.
Thank you for the great service. ...Philip Hide
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Hi,
Items were delivered in good time, however one point I would like to make is that the 3m length of chrome plated copper tube was in fact 2x 1.5m lengths.
For me, this is fine as the tube is intended to be cut into 3 pieces for supplying a chrome towel rail and supply into a shower, however for someone else this could have affected their installation.
Can you identify this some how withinthe detail on your website or even sell it in 1.5m lengths instead of 1x 3m length
Otherwise, everything was as expected.
Thanks, ...Mr Peter Suttle
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems. ...S Ray
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Good service Thanks
Arrived as predicted and the job is done ...Colin Johnson
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VERRY GOOD SERVICE IN ALL, I GOT WHAT I ASKED FOR IN GOOD TIME ...Ibis Shepherds Bush
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Very quick delivery, no problems. Taps not fitted yet - tomorrow.
Any probs. I'll let you know. ...John Everett
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