Nice easy trade thank you ...Gary Mills - Decorum
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We thankyou for getting the order down to us for the weekend , but when i went to collect fron the plumb centre the order was very confussing as the part was in a sealed bag saying 1 pair but with only 1 hose in the bag, so the manager opened a new myson heater box and gave me the hoses from that. ...Paul james construction
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Good service,would be happy to purchase from My Tub again ...J.D.Gillam
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Good service, item took a while but was kept informed. ...Tamar aview Aquatic centre
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Very pleased. Ordered and paid Friday afternoon with standard delivery. Received Monday afternoon. Order status updated throughout the procedure. Tony ...Airwaves Engineering Service
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Excellent, good communication, received in good time & the item is as per the order. Thanks. ...David Cook
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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward! ...Noel Wilson
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Great price, only let down was the slow delivery time.
Would also be nice if you started stocking viessmann products. ...Morgan Barker Plumbing
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Great service, delayed delivery but I was kept informed at every point. Product as described on the website. ...Frank Alden - ArcusFM
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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