|Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
|Good service. Item was not in stock. Kept me informed when I could expect delevery. Very helpful Company
|Very helpful and kept me informed of when delivery would take place.
|Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
|Really please with the service I received.
...Southwood Mechanical Ltd
|Great product, good communication and delivered on time - what more could you ask for
|Helpful assistant, fast safe delivery, Many Thanks.
...Mr Graham Farmer
|Delivered on time, well packaged to. Thanks.
...MR A M GILMOUR
|Thanks for great service from Christine who kept us informed. Swift delivery service from UPS and quality parts & price.
|The website was easy to navigate, quickly finding what I wanted. The rest of the process was smooth. The grab rail arrived within a few days of purchasing it.