|recieved with thanks
|Excellent response.Your returns policy however is not so good! I am still awaiting a response to return my firstwrong sized item despite 3 phone calls and promises of action.
|My Tub were very helpful during the ordering process with good and regular updating of information until the goods became available.
|Perfect fast delivery good communication
|I was pleased overall with my purchases. I did have a couple of questions about the products and delivery time which were answered although this took quite a long time. I was beginning to get a bit worried about whether everything would turn up in time. It did but I could have done without the stress!
Tuesday I received the parcel. I would like to thank you for the service.The CD with the software for the Diagnostics for the Vaillant boiler Vrdialog 8102 is very out of date. Its the version 2.2. by 2006. On the internet can I find the version 2.5, but there are already the VrDIALOG 8102 version 18.104.22.168 but I cant download it. My computer works with windows 7 and this version works only with windows XP.
Christine, of you company, did provide the upgrade to version 22.214.171.124.
Already my thanks.
With best regards.
|Good prices, delivery & order communications.
Difficult website especially when searching for products.
|The order was delivered in order. Thank you for your cooperation.
|I have been very satisfied with the service I have received from Laurie at Mytab. The prices are competitive and most improtantly Laurie has been very responsive on all my questions and on sourcing and delivery issues. I would recommend Mytub to my friends.
|after placing initial order and paying for it i was then told my item was obsolete my tub dont stock it but they said they would source my item for me which ended up costing me £25 more than mytubs original price. i feel i could have been told before payment that they dont have items in stock leaving me free to look elsewhere or they could have quoted a price items will cost you after they order them in for you first before taking your money. not as cheap as you first appear!!
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Unfortunately obsolete items do not get the price updated so will appear a great deal cheaper than the replacement product.